Question 1

How do I contact Reddy Compressors for a compressor breakdown?

Accepted Answer

Call +91 99590 60718 or +91 92468 88812, or send a WhatsApp message to +91 99590 60718. Give the machine make, model, serial number, site location and the alarm or symptom. A photo of the nameplate and controller screen helps our engineers judge the likely cause and the parts to bring. If the fault is unsafe, stop and isolate the machine under your site procedure before calling.

Question 2

How can I check the status of my compressor service request?

Accepted Answer

Call or message us with your reference, quotation number or the date of our last visit, plus your company name. We will tell you which stage the job is at, such as under review, quoted, scheduled or in progress, and what is still needed. If you have new readings, alarm codes or photos since you last contacted us, include them so the update moves the job forward.

Question 3

Does an acknowledgement mean an engineer is on the way?

Accepted Answer

No. An acknowledgement only confirms that we have received your message and logged it. An engineer visit, a quotation, a rental delivery or a parts order is confirmed separately once we have reviewed the details and agreed the next step with you. We confirm timing job by job because it depends on the site location, the machine and the parts involved.

Question 4

Who do I contact if I am not happy with a repair or quotation?

Accepted Answer

Speak first to the person handling your job. If the concern is not resolved, call +91 99590 60718 and ask for management review, and put the details in writing to reddycompressors@gmail.com with the reference, dates and any photographs or readings. We will reply with what we have checked and what we propose to put it right.

Question 5

Can I extend or change a compressor rental after delivery?

Accepted Answer

Yes. Contact us with the hire reference, machine serial or fleet number, the current hour-meter reading and what you need: an extension, an extra machine, a different location or a change in pressure or flow. Long hires include servicing every 300 running hours, so an extension may also need a service visit to be planned with your site team.

Question 6

Do you support customers outside Hyderabad and Secunderabad?

Accepted Answer

Yes. Our service teams cover the whole of Telangana and Andhra Pradesh, and we supply compressors, rental machines and spare parts across India, with project-based site support where it is feasible. Our only office is at Tarnaka, Secunderabad, and every enquiry reaches the same team regardless of where the site is located.

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