This policy explains what personal information Reddy Compressors collects when you use this website or contact us, why we collect it, how long we keep it and the choices you have. It applies to reddycompressors.com and to enquiries you send us by form, phone, WhatsApp or email.
Reddy Compressors is a compressed-air business based at Srinilayam, 12-13-200, First Floor, Street No. 1, Tarnaka, Secunderabad 500017, Telangana. For any question about this policy or your information, write to reddycompressors@gmail.com or call +91 99590 60718.
What we collect
Information you give us
When you send an enquiry we receive the details you type into the form: your name, company, phone number, email address, town or site, the type of requirement and the technical details you choose to share, such as the application, pressure, air demand, operating hours and existing compressor make, model and serial number. If you attach photographs or PDF files, such as a nameplate photo or a drawing, we receive those files as well.
When you call, message us on WhatsApp or email us, we receive your number or address and whatever you tell us in that conversation.
Information collected automatically
Like most websites, the server that hosts this site keeps routine technical logs, such as the IP address that made a request, the page requested, the date and time and the browser type. These logs are used to keep the site running and secure. This website does not use advertising trackers and does not sell or share browsing data with advertisers.
The website software may set essential cookies, for example to remember a logged-in administrator or to protect a form against misuse. These cookies are needed for the site to work and are not used to build a profile of you.
Why we use it
- To reply to your enquiry and prepare a quotation, rental proposal, service visit or spare-part offer.
- To identify the correct machine and parts from the details and photos you send.
- To deliver, install, service or collect equipment and to keep records of the work done.
- To issue invoices, receive payments and meet our accounting and tax obligations.
- To keep the website secure and to stop spam or misuse of the enquiry form.
We use your details for these purposes because you asked us to respond, because they are needed to carry out work you have requested, or because the law requires us to keep certain records.
Who we share it with
We do not sell your personal information. We share it only where needed to do the job you asked for, for example with a transporter delivering a machine, a supplier confirming a part, or our accountants and tax advisers. Our website host and email provider process data on our behalf so that the site and email work. We may also disclose information if the law requires it.
How long we keep it
Enquiries that do not lead to work are kept for as long as is useful to answer follow-up questions, and then deleted. Records of quotations, orders, rentals, service work and invoices are kept for as long as accounting, tax and warranty obligations require. Server logs are kept for a short period for security and then removed.
How we protect it
Form submissions are sent over an encrypted connection. Access to enquiry emails and customer records is limited to the people who need them to serve you. No method of sending or storing information is completely secure, so please do not send passwords, bank details or identity documents through the enquiry form.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we no longer need it for the purposes above or for a legal obligation. You can also withdraw your consent to being contacted about an enquiry. India's Digital Personal Data Protection Act, 2023 gives individuals rights of this kind, and we will respond to requests in line with it.
To make a request, email reddycompressors@gmail.com with the subject "Personal data request" and tell us how we can identify your records, for example the phone number or email address you used.
Links to other websites
Pages on this site may link to manufacturers' and other websites. Those sites have their own privacy policies, and we are not responsible for how they handle information.
Changes to this policy
We may update this policy when our services or the law change. The current version is always the one published on this page.
Contact
Reddy Compressors, Srinilayam, 12-13-200, First Floor, Street No. 1, Tarnaka, Secunderabad 500017, Telangana. Phone +91 99590 60718 or +91 92468 88812. Email reddycompressors@gmail.com.